Welcome to Star Bull (the "Service"), provided by the developer of Star Bull ("we", "us"). Please read these terms before using the Service. By ticking the box in the app and starting to play, you agree to these terms and to the Privacy Policy.
1. What the Service is
The Service is a collection of card games played with points against the computer or other players.
Points have no cash value. They cannot be exchanged for cash, physical prizes, gift cards or anything of value, and cannot be transferred to anyone else.
The Service offers no cash or physical prizes of any kind.
The games may not be used for gambling or any other unlawful activity.
2. Who may use the Service
You must be at least 18 years old, or the age of majority where you live, whichever is higher.
The Service is offered only in the countries and regions we announce (currently Singapore, Malaysia, the Philippines, Australia, Hong Kong, Macau and Taiwan; countries opened later are added to this clause), and only where local law allows it. The system decides from your connection location and the country of your store account. Outside the service area you cannot enter games, buy or claim points, but you can still view your records and delete your account.
You may not use a VPN, proxy or any other means to hide your location to get around regional restrictions.
3. Your account
A guest account is created automatically on first start and tied to your device. On iOS you can link an Apple account to recover the same account on a new phone or after reinstalling; an unlinked account may be lost if you delete the app or change devices.
Each person may use only one account to play. You may not buy, sell, lend, transfer or share accounts.
You are responsible for your device and your Apple account. Contact us at once if someone else uses your account.
4. Points
How you get points: only through the starter gift, daily login, the top-up when you run low, events we announce, winning at the tables, and purchases inside the app through the App Store or Google Play. We do not sell points through any other channel; points obtained elsewhere (for example bought from another player) violate these terms.
Nature: points are a licence to use the Service, not property you own, and have no cash value.
No expiry: purchased points do not expire.
Free and purchased points: the ledger records free and purchased points separately. When you join a table your points are brought to the table; when you leave they are settled, and points you lost are taken from free points first, then from purchased points.
No transfers: points cannot be given to other players, and the Service has no gifting, trading or red-envelope feature.
Refunds: purchases are handled by Apple or Google; ask them for refunds under their rules. After a store refund we take back the points of that purchase. If they were already used, your purchased-points balance becomes negative and you cannot join tables until it is settled.
New account limit: to prevent point transfers, for a period after an account is created the points it can bring to each table are capped; see "Odds and Fairness" in the app.
Account deletion: remaining points, including purchased points, are forfeited when you delete your account and cannot be restored or refunded.
5. Fairness
Every round is shuffled anew by the server using cryptographically secure randomness; we never adjust cards or results for any player.
Tables may include computer-controlled players so that games can start when there are not enough people; they follow the same rules and dealing.
A fixed share of the points a winner wins in each round is kept by the game; the share for each game is shown in "Odds and Fairness" in the app.
The Service has no paid random items (gacha, lotteries, loot boxes). If we offer any in future, the odds of each item will be shown before purchase.
6. Prohibited conduct
You must not:
lose on purpose to a particular player, collude with other players, or move points between players in any way ("chip dumping");
buy, sell or exchange points or accounts inside or outside the Service, or play or purchase on someone else's behalf for payment;
seat several of your accounts at one table, use cheats, bots, modified apps, or exploit bugs to obtain points;
get around regional or age restrictions;
harass or threaten other players, or do anything unlawful through the Service, including gambling;
interfere with, attack, or try to gain unauthorised access to the Service's systems.
You can report such conduct in the app under "Me → Report".
7. Events
Event rules, dates and rewards are published on the event page. Rewards are points or cosmetic items only, never cash or physical prizes. Events are run by us and are not sponsored by Apple or Google.
8. Game records
We keep your game and points records for at least 30 days. You can view your points history in the app and ask by email for a copy of your game records. In a dispute our records are one basis for the decision; you may also provide other evidence.
9. Suspension and termination for violations
Automatic suspension: when the system detects a suspected point transfer (for example sustained one-way losses between two accounts), it suspends the accounts involved and staff review the case. Points are kept during the suspension and the app's home page shows the reason.
Review: we review as soon as possible, usually within 7 days. A false alarm is lifted at once.
Measures: if a breach of section 6 is confirmed, depending on its seriousness we may warn you, suspend the account for a period, remove points obtained through the breach, or close the account permanently. Points in a permanently closed account are not refunded, except where the law requires.
Notice and appeal: you are notified in the app. You may object by email to support@starbullgames.com within 30 days of the notice, with an explanation; we reply within 14 days.
10. Updates and downloaded content
The Service downloads new content and game packs automatically; every download is verified by signature. Some updates require updating the app in the App Store or Google Play. Downloads may use mobile data.
11. Outages and compensation
We work to keep the Service available, but it may be interrupted for maintenance, faults or events beyond our control. Planned maintenance is announced in the app in advance. If a fault in our systems interrupts a round, the round is settled from the server's records or the points brought to the table are returned; if you lose points because of such a fault, we restore them after checking.
12. Ending the Service
You may stop using the Service at any time, or delete your account in the app.
If we decide to discontinue the Service entirely, we will announce it in the app at least 30 days before the end date and refund unused purchased points as the law requires; the refund method will be described in the announcement.
We may close your account under section 9 if you seriously breach these terms.
13. Intellectual property
The software, screens, artwork, sounds and text of the Service belong to us or to those who licensed them to us. We grant you a personal, non-commercial, non-transferable licence to use the Service on devices you own or control. You may not reverse engineer, modify, distribute or commercially exploit it, except as the law allows.
14. Disclaimers and limitation of liability
The Service is provided as is. To the maximum extent the law allows, we do not promise that it will be uninterrupted or error-free.
If you suffer loss for which we are responsible, our liability is limited to the amount you paid us for points in the 12 months before the loss. This limit does not apply to loss caused by our intent or gross negligence, or to liability that cannot be limited by law.
Nothing in these terms affects consumer rights you have under the law where you live that cannot be excluded by contract.
15. Changes to these terms
When we change these terms we announce it in the app and on this page and update the effective date. Material changes that are unfavourable to you are announced at least 30 days before they take effect and you are asked to accept them again in the app; if you do not agree, you may stop using the Service and delete your account.
16. If you downloaded the app from the Apple App Store
These terms are between you and us only, not Apple. We, not Apple, are solely responsible for the Service and its content.
Your licence is limited to using the Service on Apple-branded products running iOS that you own or control, as permitted by the Usage Rules in the App Store Terms of Service.
Apple has no obligation to provide any maintenance or support for the Service.
If the Service fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the app (if any); to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the Service.
We, not Apple, are responsible for addressing any claims relating to the Service, including product liability claims, claims that it fails to conform to any legal or regulatory requirement, and claims under consumer protection or privacy laws.
If a third party claims the Service infringes its intellectual property rights, we, not Apple, are responsible for the investigation, defence, settlement and discharge of that claim.
You represent that you are not located in a country subject to a US Government embargo or designated as "terrorist supporting", and that you are not on any US Government list of prohibited or restricted parties.
Apple and its subsidiaries are third-party beneficiaries of these terms, and on your acceptance Apple will have the right to enforce them against you as a third-party beneficiary.
17. Governing law and jurisdiction
These terms are governed by the laws of Taiwan (Republic of China), except where the law of the place you live gives consumers mandatory protection. Disputes arising from these terms are subject to the Taipei District Court, Taiwan as the court of first instance, without excluding any court that consumer protection law or the law where you live makes competent.