This page explains how to delete your Star Bull account and the data linked to it.
If you are at a table, leave the game first.
Fill in the form below. Your player ID is shown at the top of the "Me" page in the app (for example ID 100023). To confirm that the account is yours, please give proof where you can:
MT… or GPA.…)We verify and complete the deletion within 30 days and send the result to the email you give. If we cannot confirm that the account is yours, we will email you first.
| Data | Kept for | Why |
|---|---|---|
| Purchase records, points ledger | 5 years | Store refunds, accounting audits, consumer disputes |
| Game records | Up to 2 years | Disputes and preventing point transfers |
| Reports, risk records, deletion requests | 3 years after closing | Appeals and repeat violations |
This data is used only for the purposes above and is deleted or de-identified when the period ends. See section 8 of the Privacy Policy.
On your iPhone: Settings → your name → Sign-In & Security (or "Sign in with Apple") → Star Bull → Stop Using.
privacy@starbullgames.com