Delete your Star Bull account

This page explains how to delete your Star Bull account and the data linked to it.

Option 1: delete in the app (immediate)

  1. Open Star Bull and tap "Me".
  2. Tap "Delete account" and confirm.
  3. If you linked an Apple account, the app asks you to confirm with Apple once more so that we can revoke the Sign in with Apple authorisation.

If you are at a table, leave the game first.

Option 2: request deletion on the web (without the app)

Fill in the form below. Your player ID is shown at the top of the "Me" page in the app (for example ID 100023). To confirm that the account is yours, please give proof where you can:

We verify and complete the deletion within 30 days and send the result to the email you give. If we cannot confirm that the account is yours, we will email you first.

What is deleted

What is kept after deletion

DataKept forWhy
Purchase records, points ledger5 yearsStore refunds, accounting audits, consumer disputes
Game recordsUp to 2 yearsDisputes and preventing point transfers
Reports, risk records, deletion requests3 years after closingAppeals and repeat violations

This data is used only for the purposes above and is deleted or de-identified when the period ends. See section 8 of the Privacy Policy.

Revoking Sign in with Apple yourself

On your iPhone: Settings → your name → Sign-In & Security (or "Sign in with Apple") → Star Bull → Stop Using.

Contact

privacy@starbullgames.com